AI USE DISCLAIMER – TORQUAY WEB DESIGN

Last updated: 12 September 2026

At Torquay Web Design, we use artificial intelligence (AI) tools to help us create and improve some of the content on this website and to power our online chat assistant.

This statement explains how we use AI, what that means for you, and how we manage quality and risk.

1. HOW WE USE AI

We use AI in the following ways:

• Website content: Some articles, service descriptions, FAQs and other text on this site are drafted or edited with the help of AI tools. All AI‑assisted content is reviewed by a human before publication.
• Chatbot: Our online chat assistant is powered by AI. It can answer common questions, provide general information about our services, and help you get started with an enquiry. It is not a substitute for professional advice or a human conversation.

2. WHAT THIS MEANS FOR YOU

• Accuracy: While we take care to ensure information on this website is accurate and up to date, AI tools can occasionally make mistakes or provide outdated information. We do not guarantee that all content is error‑free or complete.
• Not professional advice: Information provided by our AI chatbot or in AI‑assisted content is general in nature and is not legal, financial, tax or other professional advice. For specific advice about your situation, please contact us directly or consult an appropriate professional.
• Human review: Important decisions about your website, business or legal matters should not be based solely on AI‑generated information. We encourage you to speak with a member of our team for tailored guidance.

3. CHATBOT NOTICE

When you use our online chat:

• You are communicating with an AI‑powered assistant, not a human.
• The assistant may not understand complex or highly specific questions perfectly.
• You can request to speak to a real person at any time; we will arrange this where possible during business hours.
• Conversations may be logged for quality and training purposes, in line with our Privacy Policy.

4. OUR COMMITMENT TO RESPONSIBLE AI USE

We use AI tools to improve efficiency and consistency, but:

• A human is always responsible for final content published on this site.
• We do not use AI to make automated decisions about individuals that significantly affect them.
• We handle any personal information you provide in accordance with our Privacy Policy and applicable Australian privacy laws.

5. CHANGES TO THIS DISCLAIMER

We may update this AI Use Disclaimer from time to time to reflect changes in our practices, technology or legal requirements. The “Last updated” date at the top of this page will be revised accordingly.

6. CONTACT US

If you have any questions about how we use AI, or about any content on this website, please contact us via email: info@torquaywebdesign.com.au