Stay stress-free
Professional WordPress Website Maintenance Service & Support in Torquay
Struggling to manage your WordPress sites? We’ll take care of all the technical details, updates, and maintenance behind the scenes, ensuring your site runs smoothly. This allows you to focus on what matters most – growing your business – while we provide you with the peace of mind that your website is in good hands.
The Benefits of Keeping Your WordPress Site Updated
Peace of Mind
We ensure your website runs the latest version, free of conflicts, for optimal performance.
Enhanced Security
Regular updates protect your site from potential hackers and vulnerabilities.
Optimal Functionality
All features of your WordPress website work seamlessly, ensuring a smooth user experience.
Bug and Security Fixes
Plugins, themes, and WordPress versions receive timely bug and security updates.
Optimal Functionality
All features of your WordPress website work seamlessly, ensuring a smooth user experience.
Priority Support
Receive top priority for fixing any bugs or errors promptly.
Quick Turnaround Support
Our support desk guarantees email responses within 24hrs.
Regular Backups
Have peace of mind knowing your site is backed up regularly.
Malware Scanning
We conduct regular scans to detect and prevent malware, ensuring your website remains secure, and free from threats.
Uptime monitoring
We detect downtime within minutes and take immediate action to restore your website, ensuring minimal disruption.
Access To Latest Features
Keeping your plugins, themes, and WordPress core up to date ensures you always have access to the newest features and enhancements.
Website Speed Improvement
Keeping your WordPress website updated with the latest software ensures faster page loading times, and optimal performance.
Quarterly Maintenance Reports
Every three months, we provide detailed reports outlining all completed maintenance tasks, ensuring full transparency and website performance tracking.
The Risks of Neglecting Website Maintenance
Vulnerability to Hackers
A lack of updates makes your site an easy target for security breaches
Expensive Fixes
Unattended issues can result in costly repairs later.
Broken Site Features
Areas of your site may start malfunctioning without updates.
Plugin Conflicts
Issues may arise when plugins aren’t kept up to date.
Browser Conflicts
Outdated software can cause compatibility issues with newer browsers.
No Backup Safety Net
Without regular maintenance, and reliable backups restoring your site could be challenging if needed.
No Priority Support
Without a maintenance plan, you won’t receive priority support for issues.
Slow Website Performance
Outdated website software can lead to slow page loading times, negatively impacting user experience and lowering your Google rankings.
Unmonitored Uptime
Without uptime monitoring, there’s no way to know when your website goes offline, potentially leading to lost visitors and revenue.
No Malware Scans
Without regular malware scans, your website is vulnerable to security threats, data breaches, and performance issues.
WordPress Maintenance Packages & Plans
Express Care
$99 +GST
One-Off
View What's Included
- 1 On-Demand Development Hour
- Priority Same-Day Support (if purchased before 12PM)
Each development hour is valued at $120 +GST, and can be applied towards tasks such as quick fixes, content creation, image replacement, or other necessary edits.
Advanced Care
$29 +GST per month
Charged annually
View What's Included
- No On-Demand Development Hour
- Standard Support
- Elementor Pro License
- Software Updates
- Plugin Updates
- Theme Updates
- WordPress Core Updates
- Routine Off-Site Backups
- Security Monitoring
- Malware Scanning and Removal
- Uptime Monitoring
- Quarterly Maintenance Reports
- No Online Form Testing
- Old Post Revisions Removal
- Spam Comments Removal
- Broken Link Checks
- Database Optimisation
Premium Care
$79 +GST per month
Charged monthly
View What's Included
- 1 On-Demand Development Hour Per Month (can be used for quick fixes, content creation, or edits)
- Priority Support
- Elementor Pro License
- Weekly Software Updates
- Plugin Updates
- Theme Updates
- WordPress Core Updates
- Routine Off-Site Backups
- Security Monitoring
- Malware Scanning and Removal
- Uptime Monitoring
- Database Optimisation
- Old Post Revisions Removal
- Spam Comments Removal
- Monthly Online Form Testing
- Broken Link Checks
- Image Optimisation
- Monthly Maintenance Reports
Frequently Asked Questions
Can I have multiple WordPress maintenance service plans?
Yes, you can purchase multiple WordPress maintenance plans, either all at once or individually over time. If you have any questions or need assistance managing multiple plans, feel free to reach out to our support team.
Can I change my WordPress maintenance service plan after I’ve purchased it?
Yes, you can modify your WordPress maintenance service plan at any time. Please contact us, and we will collaborate with you to ensure you receive the most appropriate support for your needs.
How often will you check on my site and apply updates?
We update your website at least once per month, with most updates occurring on a weekly basis. In some cases, updates may be delayed due to conflicts or security concerns. When this occurs, we will implement the updates as soon as it is safe to do so.
Can I transfer my WordPress maintenance plan to another site?
Unfortunately, WordPress maintenance plans are not transferable between websites. However, you can cancel your current plan and sign up for a new one for the other site. If you need further assistance or have specific inquiries, please contact our team.
How will I be billed for WordPress maintenance services?
For monthly WordPress maintenance plans, billing occurs on a recurring monthly basis, as long as the plan remains active. We also offer ‘Express Care’ emergency WordPress support, which is billed with a one-time fee.
Do you offer refunds on WordPress maintenance services?
We do not offer refunds for website maintenance services. Once a plan is activated and work has begun, refunds are not available.
I need a completely new website. Can you help with that?
Yes, we offer comprehensive WordPress web design services. Our team of experts, with over two decades of experience, specialises in creating, and designing custom websites. To learn more, visit our Custom Website Development page, or Ready-Made Websites.